Service Engineer - Deck Machinery
Rolls-Royce - Brazil - Niterói
Descrição da vaga
Service Engineer - Deck Machinery
Key Accountabilities
Undertake routine on-site repair and service operations within a defined work scope on a range of products
Remove, clean, inspect and evaluate parts and their need for repair / replacement
Conduct inspections to defined standards to ensure conformance to specification / tolerances
Locate and utilize appropriate technical data to determine methods and sequences of assembly
Maintain all necessary technical documentation
Ensure that all work is done in accordance with applicable legal and Company procedures, including Health & Safety policies
Providing work direction, technical guidance and supervision to others in-field, coordinating internal and external resources where required, in support of product maintenance and recovery action in accordance with customer contracted requirements.
Execute RCI process, interfacing with the Field Service / Operations Manager and Operations Centre Services Desk.
Knowledge share and support the on-the-job development of other Field Service personnel
Manage "in field" customer relationships and manage all queries and concerns relating to on the job activities, escalating when appropriate
Provide support of new product introduction and / or installation / commissioning in preparing customer readiness for the receipt of products, including undertaking training as required.
Assist in identifying potential sales (OEM and Services) opportunities
Support business improvement activities with regards to all in-field processes
Apply appropriate project management principles and techniques to support timely delivery of service projects
Key Experiences and any Qualifications
Bachelor degree or Technical degree discipline is desirable
Strong understanding and knowledge of a range of products, systems, their functionality and applications
Strong understanding of relevant engineering and scientific principles
Experience and knowledge of legislative requirements enabling correct release to service of work performed
Strong verbal communication and written reporting skills in English language
Experience working with the Customer
Business knowledge
A good tolerance for managing pressure / stressful situations, with demonstrated good conflict management
Advanced/Fluent English
CANDIDATE-SE AQUI!
Service Engineer - Automation
Rolls-Royce - Brazil - Niterói
Descrição da vaga
Service Engineer - Deck Machinery
Key Accountabilities
Undertake routine on-site repair and service operations within a defined work scope on a range of products
Remove, clean, inspect and evaluate parts and their need for repair / replacement
Conduct inspections to defined standards to ensure conformance to specification / tolerances
Locate and utilize appropriate technical data to determine methods and sequences of assembly
Maintain all necessary technical documentation
Ensure that all work is done in accordance with applicable legal and Company procedures, including Health & Safety policies
Providing work direction, technical guidance and supervision to others in-field, coordinating internal and external resources where required, in support of product maintenance and recovery action in accordance with customer contracted requirements.
Execute RCI process, interfacing with the Field Service / Operations Manager and Operations Centre Services Desk.
Knowledge share and support the on-the-job development of other Field Service personnel
Manage "in field" customer relationships and manage all queries and concerns relating to on the job activities, escalating when appropriate
Provide support of new product introduction and / or installation / commissioning in preparing customer readiness for the receipt of products, including undertaking training as required.
Assist in identifying potential sales (OEM and Services) opportunities
Support business improvement activities with regards to all in-field processes
Apply appropriate project management principles and techniques to support timely delivery of service projects
Key Experiences and any Qualifications
Bachelor degree or Technical degree discipline is desirable
Strong understanding and knowledge of a range of products, systems, their functionality and applications
Strong understanding of relevant engineering and scientific principles
Experience and knowledge of legislative requirements enabling correct release to service of work performed
Strong verbal communication and written reporting skills in English language
Experience working with the Customer
Business knowledge
A good tolerance for managing pressure / stressful situations, with demonstrated good conflict management
Advanced/Fluent English
CANDIDATE-SE AQUI!
Service Engineer - Propulsion
Rolls-Royce - Brazil - Niterói
Descrição da vaga
Service Engineer - Deck Machinery
Key Accountabilities
Undertake routine on-site repair and service operations within a defined work scope on a range of products
Remove, clean, inspect and evaluate parts and their need for repair / replacement
Conduct inspections to defined standards to ensure conformance to specification / tolerances
Locate and utilize appropriate technical data to determine methods and sequences of assembly
Maintain all necessary technical documentation
Ensure that all work is done in accordance with applicable legal and Company procedures, including Health & Safety policies
Providing work direction, technical guidance and supervision to others in-field, coordinating internal and external resources where required, in support of product maintenance and recovery action in accordance with customer contracted requirements.
Execute RCI process, interfacing with the Field Service / Operations Manager and Operations Centre Services Desk.
Knowledge share and support the on-the-job development of other Field Service personnel
Manage "in field" customer relationships and manage all queries and concerns relating to on the job activities, escalating when appropriate
Provide support of new product introduction and / or installation / commissioning in preparing customer readiness for the receipt of products, including undertaking training as required.
Assist in identifying potential sales (OEM and Services) opportunities
Support business improvement activities with regards to all in-field processes
Apply appropriate project management principles and techniques to support timely delivery of service projects
Key Experiences and any Qualifications
Bachelor degree or Technical degree discipline is desirable
Strong understanding and knowledge of a range of products, systems, their functionality and applications
Strong understanding of relevant engineering and scientific principles
Experience and knowledge of legislative requirements enabling correct release to service of work performed
Strong verbal communication and written reporting skills in English language
Experience working with the Customer
Business knowledge
A good tolerance for managing pressure / stressful situations, with demonstrated good conflict management
Advanced/Fluent English
CANDIDATE-SE AQUI!
Service Engineer - Engines
Rolls-Royce - Brazil - Niterói
Descrição da vaga
Service Engineer - Deck Machinery
Key Accountabilities
Undertake routine on-site repair and service operations within a defined work scope on a range of products
Remove, clean, inspect and evaluate parts and their need for repair / replacement
Conduct inspections to defined standards to ensure conformance to specification / tolerances
Locate and utilize appropriate technical data to determine methods and sequences of assembly
Maintain all necessary technical documentation
Ensure that all work is done in accordance with applicable legal and Company procedures, including Health & Safety policies
Providing work direction, technical guidance and supervision to others in-field, coordinating internal and external resources where required, in support of product maintenance and recovery action in accordance with customer contracted requirements.
Execute RCI process, interfacing with the Field Service / Operations Manager and Operations Centre Services Desk.
Knowledge share and support the on-the-job development of other Field Service personnel
Manage "in field" customer relationships and manage all queries and concerns relating to on the job activities, escalating when appropriate
Provide support of new product introduction and / or installation / commissioning in preparing customer readiness for the receipt of products, including undertaking training as required.
Assist in identifying potential sales (OEM and Services) opportunities
Support business improvement activities with regards to all in-field processes
Apply appropriate project management principles and techniques to support timely delivery of service projects
Key Experiences and any Qualifications
Bachelor degree or Technical degree discipline is desirable
Strong understanding and knowledge of a range of products, systems, their functionality and applications
Strong understanding of relevant engineering and scientific principles
Experience and knowledge of legislative requirements enabling correct release to service of work performed
Strong verbal communication and written reporting skills in English language
Experience working with the Customer
Business knowledge
A good tolerance for managing pressure / stressful situations, with demonstrated good conflict management
Advanced/Fluent English
CANDIDATE-SE AQUI!